Posted inInterpersonal Skills

Resolving Conflicts with Customers.

Resolving Conflicts with Customers: Taming the Wild Beasts of Business 🦁 Alright, class, settle down! Today, we're diving into the thrilling, sometimes terrifying, world of customer conflict resolution. Forget everything…
Posted inInterpersonal Skills

Dealing with Workplace Gossip.

Dealing with Workplace Gossip: A Survival Guide (and Maybe a Little Schadenfreude) (Lecture Hall Ambiance: Cue the sound of hushed whispers and someone dramatically clearing their throat) Alright, settle down,…